Copy and paste the citation for this publication:
MLA
Palaniappan, Murugappan, et al. "The envoy framework: an open architecture for agents." ACM Transactions on Information Systems (TOIS) 10.3 (1992): 233-264.
BibTeX
@article{palaniappan1992envoy,
  title={The envoy framework: an open architecture for agents},
  author={Palaniappan, Murugappan and Yankelovich, Nicole and Fitzmaurice, George and Loomis, Anne and Haan, Bernard and Coombs, James and Meyrowitz, Norman},
  journal={ACM Transactions on Information Systems (TOIS)},
  volume={10},
  number={3},
  pages={233--264},
  year={1992},
  publisher={ACM}
}